How We Work
We believe that the key to meeting the needs of our clients is founded in a deep understanding of the processes of online gambling as a whole, and knowing how to apply those basic principles in a unique way to each and every online gaming project. We also firmly believe in a thorough design and implementation process that minimizes the need for additional testing and reworking. This approach results in optimal solutions for starting or enhancing online gambling businesses, within budget and on schedule.
If you choose Viaden Gaming to build your online gaming business, you will benefit from the following:
High Degree of Customization
As part of our focus on the specific needs of each of our customers, we offer almost limitless opportunities for customization. You can be sure that you will receive a solution that exactly matches your demands and expectations in terms of quality, functionality, performance and design. We will tailor every aspect of your online poker room or casino. We can develop custom games upon request, and you can retain the intellectual property rights if you desire. Our solutions include VLT and ITV formats, and specific e-commerce solutions are also available.
Immediate Support
Viaden Gaming is deeply committed to enhancing the business value of our clients' online gaming sites. We understand that system stability and freedom from bugs is half the battle in the pursuit of success in the online gambling industry, and so we offer speedy 24/7 support and maintenance services. We respond immediately to any concerns, and work hard to achieve seamless functionality.
Full Transparency from the Start
Following our customer-oriented approach we deliver our business solutions at a fixed price. It does not depend on stock exchange fluctuation or any other factors. We do not want to impose on you any extra expenses. No floating price, no gimmicks, no tricks – full transparency from the very start till the prosperity of your business.
Fast Setup and Launch of Fully Legal Business
We care about every aspect of your online gaming business. To make sure you provide fully legal and secure gaming environment we assist you in quick obtaining online gaming license in the Isle of Man and Malta. Striving to speed up your business start up we provide the fastest possible setup and launch backed up by quick and qualified localization of your online gaming solution in any language of your choice.
Partnership Business Model
Seeking to establish reliable long-term relations with our clients we have developed our effective business model. It is not just aimed at selling you a product, but developing a turnkey solution as a result of close cooperation. Moreover, we provide you with all the required services to ensure for our mutual prosperous development and delivering the best gaming experience to players in the long run.
Easy Game Management
Supreme quality gaming products delivered by Viaden Gaming provide for easy management and set up. Our administration module allows you to change a variety of game parameters such as min & max bets, game speed, bonuses issued, various reports generation, payment systems management and many other options. Moreover, you can create a white list of territories the residents of which are allowed to wager at your casino. Our easily operated management system creates unlimited possibilities for your online gaming business.
Friendly 24/7 Support
We acknowledge that starting business from scratch and maintaining it on a highly competitive level requires decent and timely support. With this in mind we offer our customers qualified and efficient support 24/7. Whenever you come across any irregular issue fell free to contact our professional support team and they will be glad to assist you.
Openness to 3rd Party Systems
By cooperating with Viaden Gaming and acquiring our gaming platform you are not restrained to implementing our games only. We deliver extremely customer friendly solutions that allow for easy implementation of external games and participation in other affiliate systems. Furthermore, your existing online gaming content can be easily integrated with our gaming platform to advance your business opportunities.
Low Revenue-sharing Payment Options
One of the major benefits that Viaden offers is reasonable pricing on industry-leading products. We not only offer a full service package, including implementation, configuration and design, but we offer it at the low price of just 10% of net profit per month. What makes us distinct from other online gambling software providers is that we offer the lowest revenue share basis available. Profit is calculated as follows:
- Casino – cash in minus cash out minus chargebacks and refunds
- Poker – total poker room rake minus chargebacks and refunds
Multi-Level Security Program
Viaden Gaming team has a many years' experience in ensuring security both of our product and our data center. We guarantee the highest data security level as well as the maximum system availability and efficiency. Viaden Gaming boasts advanced product security by implementing ultimate security architecture and systems of unauthorized access protection, introducing IP level and role level security, encrypting and transferring data with 128-bit SSL protocol and performing automatic daily backup for information storage.
Our security data centre is located at Domicilium, The Isle of Man, Great Britain and meets and exceeds all the international standards for commercial networks in terms of availability, integrity and confidentiality.
Advanced Payment Collecting
The unlimited number of payment systems supported by Viaden Gaming products make our solutions extremely user-friendly. We currently support the most reputable and recognized payment processing methods and processors such as Moneybookers, Neteller, Ecocard, PayPal, Click2pay, Click and Buy, Plug'nPay, Safe Charge, Web Money, prepaid ATM, E-gold and dozens of others. Moreover, we provide the option of adding any payment method of your choice with no extra charges. Our system supports bill acceptors, cash readers and cash dispensers which provides for full CCTalk realization. On top of that, we deliver an integrated financial system for our online casino, poker and sportsbook.
Three Most Reputable System Certificates
We provide our customers with reliable and safe gaming products the results of which are determined by Random Number Generators (RNG) certified by the leading experts TST, iTech Labs and GLI. Our RNGs undergo continuous verification and monitoring procedures to ensure trustworthy outcomes of players' payouts, credible randomness of gaming results and efficient functioning according to system specification. We are currently in process of obtaining certifications for Isle of Man, Malta, Kanawake and other online gaming jurisdictions.
Expertise and Experience
Viaden Gaming is running at the forefront of the online gaming industry and boasts 10 years of unprecedented gaming experience. Our experienced team of industry professionals ensure technology competence and commitment to quality. Our customer-focused approach and innovative products have been recognized by online gaming industry leaders such as Paddy Power, William Hill and Marathon.
Multitude of Games
All our software solutions are delivered with a variety of feature-rich games including the most popular casino games and exclusive brand-new ones. We help you offer the best and most comprehensive gaming experience to your customers so that they would never be bored and could find the right game to fit their interests and demands. We launch 40 new games per year to enhance our online gaming solutions and provide new opportunities to players.
Benefit from an Ongoing RnD Programme
At Viaden Gaming, we aim to keep ahead of the gaming industry with our superior research and development programme. This programme is aimed at introducing new solutions to the online casino market. Moreover, you can actively participate in the project, as your ideas can be incorporated into new developments.
