Software Products Lifetime Guarantee

Viaden Gaming’s commitment to quality is unparalleled.  We guarantee high quality solutions and are dedicated to ensuring you have a smooth and bug free experience after purchasing our software.  We do not want you to pay for something that you might not be fully satisfied with, so we offer a lifetime guarantee on all of our software.  When you contact us with your questions, suggestions or issues we will do everything in our power to satisfy your needs.

We Guarantee

Outstanding Quality: We do our best to ensure you receive an online gambling system that functions smoothly, predictably and without errors.  We can’t say that minor bugs will never be found, but we won’t leave you frustrated if you do find them.  If any bugs or issues are found, we will fix them as soon as humanly possible after they are reported to us.

Fast Reactions: Our team understands that prompt answers and fixes are essential when your business is built upon a particular piece of software.  Wherever possible we will deal with issues immediately.  You will receive a lifetime of quality and 24/7 support.

Conditions

In order to receive a lifetime guarantee on the software solutions we offer, you are required to accept the following conditions:

• Viaden Gaming does not provide the client with any passwords to services or any other accesses to the technical part of the system.
• You will not implement any system changes directly
• You will not add or remove any system components directly.
• There will be no free design changes after approval of the initial design.
• Software is delivered in expectation of continued payment of a monthly revenue share.