Online Casino Start Up Questions:
Is it legal to conduct online casino business?
It is absolutely legal if you have a gambling license.
What do I need to run an online casino?
To start an online casino business you need professional casino software, a gambling license, a merchant account, and a dedicated server. Online casino software solutions produced by Viaden media can help you meet the first requirement.
Why do I need a gambling license?
Gambling licensing is your initial step before starting an online casino. You need it to perform legal casino business operations and to open a merchant account to make payment actions. The actual license to operate an Internet casino is issued by many governments worldwide, the first coming from the United Kingdom and the Caribbean and Pacific Island Governments such as Antigua and Barbuda, St Kitts, Dominica, Curacau and Vanuatu. For more information, please, visit our gambling license page.
How long does it take to set up and maintain an online casino base on your software solutions?
The approximate time of an online casino set up and release to the World Wide Web can be estimated as 1–2 months, in accordance with your specific demand and requirements.
Online Casino Set Up Questions:
What are the minimum hardware requirements to the server?
processor — Intel or AMD (multiprocessor configurations are acceptable):
Pentium 4 3GHz, L2 cache 1024KB ECC, FSB 800MHz
AMD Opteron 248 (2.2GHz)
main memory (RAM) — 2Gb ECC
motherboard — providing till 4Gb memory,
any graphic adapter (can be integrated into motherboard).
SCSI controller —
HDD — two discs (to build
network card — 100Mb, can be integrated into motherboard.; RXCSUM, TXCSUM options and AFT (Adapter Fault Tolerance), ALB (Adaptive Load Balancing) technologies supporting is desirable. Intel PRO/1000 Gigabit Ethernet is recommended.
DVD drive —
If we purchase your platform can we run it on our servers?
Yes, of course. You can choose any server on which to run your casino.
Which technology do you use?
Server — Java Server, database — MySQL, client — Flash, transport — xml
Should I make my online casino design myself after purchasing the software from Viaden Media?
No, beside the progressive software solutions, Viaden Media provides you with an option of your online casino design. It requires only a little effort from you to start a customized uniquely designed online casino website.
How long does it take to start a fully functional online casino website from the very beginning?
It takes us less than 1 month to set up and launch a fully scaled and functional online casino with all customization according the requirements of our clients. Sometimes it can take a bit longer, because of the designing process. We offer a limitless number of design revisions, thus, enhancing it tuning it to every need of our client. We will keep improving the design until we receive the customer's approve.
Are your casino games flash supported or do they have a downloadable format?
The games developed by Viaden Media are offered in two versions: downloadable and non-downloadable flash games. We can implement only one version at you choice or both of them at no cost.
Can I order maintenance and support from Viaden Media?
You sure can. Please, contact our representatives in order to choose the most suitable maintenance and support package for you. We provide a wide range of support services to our customers.
Viaden Media Online Casino Peculiarities Questions:
What is included in your online casino solutions package?
This package includes the solutions themselves, a unique website design, and the admin area set up and design.
What is the maximum number of simultaneously playing visitors of my online casino?
The software was tested on 1500 simultaneous players and the system functioned smoothly and correctly.
What payment systems can be added to my casino payment methods?
You can add any payment systems to your online casino. Every payment method is supported by Viaden Media software.
Can I purchase not all of your casino games but choose a certain number from the list?
Yes, you have an option of choosing several games without buying the complete package. The only condition is that the total number of games that you purchase should be at least three. But the more games you buy the better price you get.
Can I buy several games from you and then add more?
Sure! It is possible to buy a certain number of our casino games and then enhance your casino website by adding extra games solutions from Viaden Media.
What languages do you support?
Our software goes in English. Other languages are available at an extra charge of 4000 euro per language, with the translation provided by the Customer
Do you offer any promotion services?
Yes, Viaden Media can help you in initial search engine marketing and promotion. First of all, the online casinos we set up are
Are you able to consult us on acquiring a gambling license?
No, we don't offer services of Licensing consulting.
Is it possible to add sports betting to a casino?
We don’t have sports betting software ready yet, but we are in the process of developing extras for it. If you need this kind of software, we can perform it in a custom realization manner and you will receive a software solution fitting you perfectly.
General Issues:
Do I have an opportunity to see a demo of your products?
Yes, you sure have. To arrange a demonstration meeting, please, contact our representative to schedule the time when you can test it.
How can I be sure that your company is professional, honest and reliable?
We have all certificates and licenses that prove our reliability. Moreover, our reputation of one of the leading software providers is supported by numerous Viaden testimonials and positive reviews.
Do you plan to release more casino games solutions?
Yes, Viaden Media is planning to produce and release several other solutions for the most popular gambling games by the end of 2009.
Will I receive full and sole control over the casino website?
Yes, you will. You and only you will be able to change owner, administrative, technical, billing contacts, etc. No third party will have control over your online casino.
Are there any ongoing fees once we have licensed your product? If so what are they and how often do we have to pay them?
Those are only license fees. Their amount and frequency depend on jurisdiction.
Can I use PayPal to perform money transaction operations?
No, you can't. Working with gambling websites is against the terms and conditions stated by PayPal.
What is your recommended merchant transaction company?
You can use Neteller, Citadel, SafeCharges, Direct Banking, or Click&Buy
Can you provide us with an example of architecture and numbers of an existing (
We have more than 10 working systems right now. You can see some of our clients' information on the Our Clients page.
Can I add an affiliate program to my casino website?
Yes, you sure can. You can contact the representatives in charge to get more information.
Can you give a rough estimate of profits from running online casino business?
It is hard to make even a rough estimate of the profits from an online casino. A lot depends on the effectiveness of your marketing tools and online promotion campaign. Anyway, the online gambling industry earns more than $ 328.5 billion annually. Your own percent from this total profit will depend on you and your promotion efforts. In our turn we guarantee that our services will enable you to provide the best online casino services.
GLI has certified our RNG