eCOGRA

e-Commerce and Online Gaming Regulation and Assurance (eCOGRA) is an independent non-profit organisation created with the aim of achieving online gambler protection and ensuring responsible conduct of online casinos and poker rooms operations. The organisation performs supervision functions to guarantee lawful functioning of online gambling websites.

eCOGRA’s main areas of concern are as follows:

• Fair games mathematics;
• Randomness of shuffle;
• Honest advertising;
• Safety of information storage;
• Safe and prompt payouts;
• Responsible behaviour of online casinos and poker rooms operators.

eCOGRA also acts as a mediator between online gamblers and eCOGRA approved online casinos during resolution-pending disputes. eCOGRA’s primary goal is to protect players and inform them of their rights and responsibilities.

The main objectives of the organisation are to:

• Ensure player protection;
• Address the needs of fair play and responsible conduct of online gambling operations;
• Inform players about their rights and responsibilities when participating in online games of chance;
• Resolve disputes between eCOGRA approved online gambling operators and online players;
• Ensure that eCOGRA seal holders respect and follow the organisation’s rules;
• Set out rules and regulations (eGAP) to ensure best player practice and fair online gambling;
• Perform reviews and audits of eCOGRA seal holders to make sure that eGAP standards are observed;

Alert online gamblers to the safest online casinos and poker rooms by the issuing an eCOGRA certificate and a right to display the seal of approval on their homepages.