Standard Service Set
At Viaden Gaming we strive to establish long-term partnership with our customers and provide them with a wide range of services to ensure stable web-site operation and efficient system maintenance and support. Our specially elaborated standard service set covers two principal areas of service delivery: technical issues and consulting services.
Within the range of our Technical Services our team of experts is ready to assist you with the following issues:
System Customization and Deployment
All our products are designed to provide for advanced system customization to meet the needs and business objectives of our customers. Furthermore, we ensure timely system deployment, easy management and unprecedented usability.
24/7 support
Following our customer-focused approach we are ready to provide your players with prompt round-the-clock operational support 7 days a week. Our experienced support team delivers professional assistance on any gaming issue.
Maintenance and Support
To keep your online gaming business running at the forefront of the highly competitive industry we offer professional system maintenance and support that ensures bug-free web-site functionality, stable performance and timely system management.
Regular Software Updates
At Viaden Gaming we are constantly working on increasing system usability and diversifying the range of our games. For this reason our services involve updates of the overall casino functionality and games to help your business keep up with the high pace of online gambling technology.
Ongoing R'n'D Programme
Our comprehensive R’n’D program covers every stage of the entire solution development and deployment to ensure the prosperity of your online gambling business running on the basis of the recent technology advancements and offering players a wide range of gaming services.
To keep you informed about the latest industry innovations and services we are glad to offer you the following Consulting Services:
Licensing
Our consultants with years of experience in the industry can assist you with general consultations on the basic requirements for obtaining an online gambling license in a jurisdiction of your choice and the application procedure.
Google Analytics Expert Consultations
Viaden Gaming boasts a comprehensive experience in implementing Google Analytics for tracking the effectiveness of our online marketing campaigns. Our GA services include: GA configuration audit, GA data explanation and online gaming web-site optimization.
Security Audit
At Viaden Gaming we offer a variety of security audit services to ensure reliable system protection in terms of external threats minimization, transactional websites evaluation, remote access protection, transmission security testing, workstations and servers secure performance check and data security check.
